Lost or Stolen Virtual Crypto Card: What to Do

Quick answer: A virtual crypto card cannot be physically lost or stolen — there is no plastic to misplace. What can be compromised is the card’s credentials: the card number (16 digits), expiry date, and CVV. If these details are accessed by an unauthorized party and used fraudulently, act immediately: freeze the card from your […]
How to Contact Rivocard Support: Step-by-Step Guide

Quick answer: To contact Rivocard support, use the official support channels available from your Rivocard dashboard or the rivocard.com website — typically a live chat function, a support ticket system, or an official support email. Do not contact Rivocard through unofficial channels such as social media direct messages or third-party sites that claim to be […]
Why Was Your Crypto Card Declined? Common Reasons and Fixes

Quick answer: The most common reasons a Rivocard is declined are: (1) insufficient card balance — the card does not have enough funds to cover the purchase, (2) spending limit exceeded — the transaction exceeds your KYC-tier’s per-transaction or daily limit, (3) card frozen — the card was manually frozen, (4) card details entered incorrectly […]