Frequently Asked Questions
Everything you need to know about Rivocard.
What is Rivocard?
Rivocard is a modern virtual prepaid card funded by cryptocurrency, letting you convert crypto into a spendable balance and use it globally anywhere cards are accepted.
How do I get a Rivocard?
Visit our Card Creation page, complete the quick sign-up, fund with crypto, and your card details are available instantly.
Which cryptocurrencies are supported?
Rivocard supports a wide range of cryptocurrencies. See the full list on our Supported Cryptocurrencies page.
What fees does Rivocard charge?
A single flat 5% top-up fee — no monthly plans, no purchase fees, no hidden charges. View the full breakdown on our Fees & Limits page.
Where can I use my Rivocard?
At millions of merchants worldwide that accept virtual prepaid cards — online stores, subscriptions, and more. Check our Supported Merchants page.
Is Rivocard safe and secure?
Yes. Rivocard uses industry-standard encryption, is fully AML compliant, and monitors all transactions for suspicious activity.
What are the spending limits?
We have transparent spending and top-up limits detailed on our Fees & Limits page.
How do I contact support?
Email us at support@rivocard.com or use our Contact page. We respond within 24 hours.
How do I report a problem or suspicious activity?
Use our Report Issue page to flag suspicious activity or account problems — our security team investigates every report.