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'; // Elementor helpers $uid = function(){ return substr(md5(uniqid(mt_rand(),true)),0,7); }; $sec = function($bg,$py,$cols) use($uid){ return ['id'=>$uid(),'elType'=>'section','isInner'=>false,'settings'=>['background_background'=>'classic','background_color'=>$bg,'padding'=>['unit'=>'px','top'=>"$py",'right'=>'15','bottom'=>"$py",'left'=>'15','isLinked'=>false]],'elements'=>$cols]; }; $col = function($sz,$wds) use($uid){ return ['id'=>$uid(),'elType'=>'column','isInner'=>false,'settings'=>['_column_size'=>$sz,'_inline_size'=>null],'elements'=>$wds]; }; $txt = function($h) use($uid){ return ['id'=>$uid(),'elType'=>'widget','widgetType'=>'text-editor','isInner'=>false,'settings'=>['editor'=>$h]]; }; /* ── HELP CENTER ── */ $hc = [ $sec('#0d0d1a',90,[$col(100,[ $txt('Find answers, guides, and tutorials for everything Rivocard — from getting your first card to advanced account management.
Browse by Topic
Select a category to find the information you need quickly.
Create your virtual card, complete verification, and make your first purchase in minutes.
Read the guide →View card details, check balance, set limits, and manage your virtual card securely.
Learn more →Fund your Rivocard using Bitcoin, Ethereum, USDT, and 100+ other cryptocurrencies.
See supported coins →The flat 5% top-up fee, spending limits, and transaction caps — with zero hidden charges.
View fees →AML policies, fraud protection, and how Rivocard keeps your account and transactions safe.
Learn about security →Shop at millions of online merchants worldwide that accept virtual prepaid cards.
See merchants →Quick answers to the most common questions.
Quick Start
No bank account required. Just crypto-powered global spending.
Create your account in under 2 minutes with just your email address — no extensive forms required.
Top up your balance using Bitcoin, Ethereum, USDT, or any of the 100+ supported cryptocurrencies.
Use your virtual Rivocard at millions of online merchants globally — instant and secure.
Our support team is available 7 days a week to help with any question.
🏠 General
Rivocard is a modern virtual prepaid card funded by cryptocurrency. Convert your crypto into a spendable card balance and use it at millions of merchants worldwide — no bank account required.
Anyone who holds crypto and wants to spend it online — freelancers, travelers, privacy-conscious shoppers, and people in regions with limited banking access.
Rivocard serves users in 150+ countries. Some restrictions may apply based on local regulations. See our merchant coverage page for up-to-date availability.
Visit our Card Creation page, sign up with your email, fund with crypto, and your virtual card details are instantly available — the entire process takes under 5 minutes.
💰 Fees & Payments
Just one flat fee: 5% on every top-up. No monthly subscription, no purchase fees, no hidden charges. See the full breakdown on our Fees & Limits page.
Rivocard has transparent spending and top-up limits to comply with AML regulations. Full details on our Fees & Limits page.
Depends on the blockchain: Bitcoin takes 3-6 confirmations (~30-60 min), while stablecoins like USDT (TRC-20) are often confirmed in under 5 minutes.
Due to the nature of crypto transactions, the 5% top-up fee is non-refundable. For merchant purchase refunds, contact the merchant — they can refund directly to your card balance.
₿ Cryptocurrency
Bitcoin (BTC), Ethereum (ETH), USDT, USDC, BNB, and many more. See the full list on our Supported Cryptocurrencies page.
Rivocard uses the live market rate at the time of your top-up, fetched from trusted price oracles to ensure accuracy and fairness.
No — Rivocard is a one-way spending card. You fund it with crypto (converted to a fiat balance) and use it for purchases. It is not a crypto wallet or exchange.
🔒 Security
Yes. Rivocard uses TLS 1.3 encryption, is fully AML compliant, and monitors all transactions 24/7. Your card data is tokenized and never stored in plain text.
Go to our Report Issue page immediately. Our security team investigates every report within 2 hours and takes action to protect your account.
Yes. See our AML Policy for full details on how we prevent financial crime and protect the platform.
🛒 Using Your Card
At millions of online merchants that accept virtual prepaid cards — e-commerce stores, subscriptions, software services, and more. Check our Supported Merchants page.
Yes, as long as your balance is sufficient. We recommend maintaining a buffer to avoid declined transactions on renewal dates.
Email support@rivocard.com or use our Contact page. We respond within 24 hours, 7 days a week.
Quick answers about Rivocard, crypto payments, fees, and security.
Our support team is ready to help with any question not covered here.
Have a question or need account help? We\'d love to hear from you — our team responds within 24 hours.
All messages answered within 24 hours, 7 days a week
Your message is encrypted and handled with full confidentiality
Noticed suspicious activity or a problem with your account? Our security team investigates every report — typically within 2 hours.
The Process
We take every report seriously and act swiftly to protect your account and funds.
Your report is encrypted and routed to our dedicated security team — separate from general support channels.
A security specialist reviews your case within 2 hours and may contact you for additional details if needed.
We freeze suspicious activity, reverse unauthorized charges where possible, and fully secure your account.
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